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Borrowing

You can borrow up to 10 titles. The lending period may vary from title to title. You will need an active library card to borrow titles from this library. Please visit the library's website or a local branch to learn more about the library card policy.

How to change your lending period

  1. Sign in to your account.
  2. Click the 'Settings' link.
  3. Select your preferred lending period for each format, then click 'Done.'

Returning & Renewing

Some titles can be returned before they expire. If you have not downloaded a title, you’ll be able to return it from your bookshelf. If you download a title, its ‘Return Title’ button will disappear from your bookshelf, but you may be able to return it using these steps. The option to renew a title will appear on your bookshelf within 3 days of the title’s expiration date. Learn more about how to renew titles here.

Returning & Renewing

Some titles can be returned before they expire. If you have not downloaded a title, you’ll be able to return it from your bookshelf. If you download a title, its ‘Return Title’ button will disappear from your bookshelf, but you may be able to return it using these steps. You cannot renew titles, but you can borrow them again after they expire if they are still available.

Holds

You can place up to 12 titles on hold at one time. You’ll receive an email notification when a title becomes available. Once the notice is sent, you’ll have 4 days to borrow the title. If you don’t retrieve it in time, the title will be made available to the next user on the list.

How to cancel a hold

  1. Sign in to your account.
  2. Click the 'Holds' link.
  3. Click a title's 'Remove' link to remove it from your Waiting List.

How to change your holds email address

  1. Sign in to your account.
  2. Click the 'Holds' link.
  3. Click a title's 'Edit' link.
  4. Enter the new email address in both required fields.
  5. Click 'Submit' to update the email address for the selected title.

Have a new Library card number?

If you were issued a new Library card number and need to transfer your checkouts and holds to your new account, please contact support. Please include your new Library card number, old Library card number and current email address.

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